TEDI - Cisco Thousand Eyes Deployment and Implementation

TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.

Student Testimonials

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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The knowledge and skills that a learner should have before attending this course are as follows:
Knowledge of cloud and (virtual) data center architecture and networking concepts
High-level familiarity with basic network protocols and applications
Familiarity with common application delivery methods

Detailed Class Syllabus

Module 1: Evolution of Application Delivery and Network Monitoring Requirements

The SaaS Cloud Disruption
The Importance of Enterprise App-to-User Visibility

Module 2: Thousand Eyes Platform Overview

ThousandEyes Platform and Architecture
Working with Agents
Understanding Consumption Models and Pricing
External Integrations

Module 3: Solution Use Cases

ThousandEyes Cloud Adoption Use Cases
Use Cases for Digital Experience
L3 And WAN Use Cases
Qualifying ThousandEyes Strategic Value

Module 4: Enterprise Agent Installation and Placement

Enterprise Agent Overview and Data Collected
About BrowserBot
OVA and Hyper-V Hypervisor Installation
UX Installation and Docker Deployment
Installation for Cisco IOS XE Containers
Installation for Cisco Catalyst 9000 Series Switches
Other Installation Options
Enterprise Agent Clusters
Interface Selection, Creation and Configuration
Placement Considerations

Module 5: Endpoint Agent Installation and Configuration

Endpoint Agent Overview and Data Collected
Endpoint Agent Installation options
Configuration and Deployment
Creating Scheduled Tests
User Experience

Module 6: Thousand Eyes Test Types and Functionality

Cloud and Enterprise Agent Based Tests
Nesting of Tests
Data Collection
Adding Tests
Relating Foundation Technologies to Test Methods and Output

Module 7: Network Layer Tests

Test Inputs
Agent-to-Server Test Configuration
Agent-to-Agent Test Configuration
End-to-End Metrics and Visualization

Module 8: BGP Testing

BGP Protocol Review
Test Inputs
Alert Rules
Interpreting BGP Route Visualization

Module 9: DNS Testing

DNS Review
DNS Test Inputs
Analyzing DNS Test Output
DNS+ Layer Tests Settings
DNS+ Layer Tests Output

Module 10: Testing Web Servers

HTTP Inputs
FTP Server Test Inputs
Analyzing Web Test Output

Module 11: VoIP Tests

VoIP Technology Review
RTP Settings
SIP Server Settings
Interpreting RTP Stream and SIP Server Output

Module 12: Transaction Testing

Modeling User Workflows
Basic Test Configuration
Transaction Scripting Examples
Using the ThousandEyes Recorder
Selenium and Web Dev Tools
The Document Object Model and Interpreting Waterfall Charts

Module 13: SD-WAN Visibility and App Performance

SD-WAN Review
Leveraging Visibility to Baseline App and Network Performance
SD-WAN Branch, SaaS, and ISP Metrics
Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues

Module 14: Outage and Performance Analysis with ThousandEyes

Determining the Correct Test Type and Config
Correlating and Validating Test Results

Module 15: Monitoring, Alerting and Remediation

Using ThousandEyes Monitoring to Improve Digital Experience
Determining Actions to Take Based on Test Output
Using Snapshots
Managing Alerts
Capturing Historical Data

Module 16: Troubleshooting

Missing or Incorrect Path Visualization Information
HTTP server test errors
Endpoint Agent Issues
Firewall Considerations
CLI Network Troubleshooting Utilities