CLFNDU - Understanding Cisco Collaboration Foundations (CLFNDU)

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed
to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session
Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and
video endpoints, management of users, and management of media resources, as well as Cisco Unified
Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial
plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service
This course provides the fundamental knowledge needed to take CCNP® Collaboration certification courses. It also
serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.

Student Testimonials

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the
following skills are required:
  • Internet web browser usability knowledge and general computer usage
  • Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line

Detailed Class Syllabus


Exploring the Path to Collaboration
Introducing Cisco Unified Communications Manager and Initial Parameters
Exploring Endpoints and the Registration Process
Exploring Codecs and Call Signaling
Managing Users in Cisco Unified Communication Manager
Describing a Basic Dial Plan
Describing Class of Service
Enabling Endpoints and Features
Describing the Cisco ISR as a Voice Gateway
Exploring Cisco Unified Communication Manager Media Resources
Reporting and Maintenance
Exploring Additional Requirements for Video Endpoints
Describing Cisco Unity Connection

Lab outline

Configure Default Cisco Unified CM System and Enterprise Parameters
Configure the Cisco Unified CM Core System Settings
Configure an Access Switch for an Endpoint
Deploy an IP Phone Through Auto and Manual Registration
Administer Endpoints in Cisco Unified Communications Manager
Create a Local User Account and Configure LDAP
Implement Users
Create a Basic Dial Plan
Explore Partitions and Call Search Spaces
Describe Private Line Automatic Ringdown (PLAR)
Deploy an On-Premise Cisco Jabber® Client for Windows
Implement Common Endpoint Features
Configure Common Endpoint Features
Configure Voice over Internet Protocol (VoIP) Dial Peers
Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial
Control Access to Media Resources
Use Reporting and Maintenance Tools
Explore Endpoint Troubleshooting Tools
Examine the Integration between Unity Connection and Cisco Unified CM
Manage Unity Connection Users