SDWOTS - Cisco SD-WAN Operations Troubleshooting and Best Practices

This five-day course covers the new deployment, options and features of version 20.x Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.

Student Testimonials

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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The knowledge and skills that a learner should have before attending this course are as follows:
  • Familiarity with WAN Networks

Detailed Class Syllabus

Module 1: Cisco SD-WAN Introduction

Introduction and Background
SD-WAN Concepts
Solution Architecture Overview

Module 2: Cisco SD-WAN: Control Plane

Deploying SD-WAN Control Plane
SD-WAN Router Establishes Control Connection with vBond
Devices and Controllers Identities
Establishing the Control Plane
Cisco SD-WAN Control Plane Overlay Management Protocol (OMP)
Troubleshooting Control Connections

Module 3: Cisco SD-WAN: Data Plane

Establishing the Data Plane

Module 4: Templates


Module 5: Policy Framework

Control Policies
Building, Applying, and Processing Centralized Control Policies
Control, Data, Application Aware, VPN Membership, cFlowd, and Security Policies
Central and Local Control Policy
Central and Local Data Policy
Application Aware Policy
Creating a Centralized Policy
VPN Membership Policies
cFlowd Policy
Security Policies
Application Quality of Experience

Module 6: Data Plane Troubleshooting

Troubleshooting BFD and Data Plane Tunnels
BFD Troubleshooting
Control Connections Related Issues
Firewalls – Port Requirements
NAT – Related Problems
Security Configuration
ISP Problems with DSCP 48
cEdge: In-depth Datapath Debugging

Module 7: Troubleshooting Policies

Control Policy Failure Scenario No. 1
Control Policy Failure Scenario No. 2
Troubleshooting Data Policies and App-Route Policies
Centralized Policies – Points of Failure
Example 1: vManage Policy Deployment Failure
Example 2: Policy Deployment on vSmart
Example 3: Policy Deployment on vEdge
Example 4: Policy Deployment on cEdge
Tricky Problem

Module 8: Management and Operations

Customer Deployment
Use Case: Retail
Controller Deployment
Seamless Migration
Multi-Segment Overlay
Hub and Spoke Topology
Secure Internet Access
Cloud onRamp for SaaS
Cloud onRamp for IaaS

Module 9: SD-WAN Multi-Tenant

SD-WAN Multi-Tenant


Troubleshooting Common Issues
Interface Troubleshooting
Troubleshoot vManage Common Issues
Cisco SD-WAN Best Practices