NIST Cyber Security Bootcamp – March 26, 2018 — I would highly recommend both the course and instructor to anyone interested in applying risk to cybersecurity in a practical setting.
Cisco Unified Communication Manager and Unity Connection – February 9, 2018 — He was knowledgeable and presented the material, which is highly technical, in an understandable manner.
Access 2016 Introduction – May 17, 2018 — This instructor was very easy to understand and gave real world situations to apply to this training.
CompTIA Security+ — April 20, 2018 — I appreciated the virtual classroom! Helped me greatly.
MS10997: Office 365 Administration and Troubleshooting - Jan 19, 2018 — Penny really brought detail to the subject matter. Able to answer questions on the fly and I can definitely tell she knows the material.
Excel 2016 Level 1 – April 11, 2018 — She was awesome, and I actually learned more in this class than I did in college.
PowerPoint 2016, Level 1 - January 8, 2018 — The teacher was fantastic at pulling the relevant info from the coursework and explaining it while keeping the course engaging.
Microsoft Project 2016 – May 3, 2018 — She was very knowledgeable and able to answer our questions. She made sure to hit on the items that we wanted to learn more about.
MS10982: Supporting and Troubleshooting Windows 10 — March 2, 2018 — Troy may just be the best Microsoft instructor I have ever had. And I'm OLD. (35 years experience)
MS20761: Querying Data with Transact-SQL – May 15, 2018 — Great instructor and provided many examples.
Microsoft Visio – May 15, 2018 — Very good! Knows her stuff!
Adobe PhotoShop - February 27, 2018 — Kelly is fantastic, I love her classes!
SIP Trunk Optimization (SIPTO) is a 5-day instructor led course that is intended for experienced administrators who need to better understand the functions and features of SIP, as used within Cisco Unified Communications Manager. The course will begin with an in depth examination of how SIP is used to establish, manage, and terminate sessions over an IP network. Next, it examines the various types of SIP trunks available within Unified Communications Manager. SIP Trunk Optimization will also cover the configuration that connects users to all devices (phone, mobile, tablet, video) via one step click to call addressing. The course applies troubleshooting techniques within the daily hands-on labs, preparing each student to incorporate these tools inside their own organization.This course explains exactly what SIP is, what options are available, and how it is used to facilitate communication between various endpoints, such as, Cisco Session Border Element (CUBE) Cisco SIP Proxy server and the PSTN. Students will learn how to use troubleshooting tools to identify and solve a variety of problems that arise during deployment as well as during day to day operations. The course will also use URI ’click to call’ device independent user addressing the SIP Intercluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR) features to dynamically distribute the dial plan throughout the enterprise. Sunset Learning developed this course to provide additional training for those who already have a basic understanding of Cisco Unified Communications Manager and are looking to optimize their SIP trunk infrastructure. This is not a certification or implementation course.
Click here to print this page »