CVOICE - Implementing Cisco Unified Communications Voice over IP and QOS 8.0 (CVOICE)

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Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 is a 5-day course that teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related quality of service (QoS) mechanisms that are required in Cisco Unified Communications networks.

Student Testimonials

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco IOS routers in an IP environment at the Cisco CCNA Routing and Switching level
  • Basic knowledge of traditional voice, converged voice, and data networks at the Cisco CCNA Voice level
  • CCNA Voice related training: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0

Detailed Class Syllabus

Module 1: Introduction to Voice Gateway

Lesson 1: Understanding Cisco Unified Communications Networks and the Role of Gateways
Lesson 2: Examining Gateway Call Routing and Call Legs
Lesson 3: Configuring Gateway Voice Ports
Lesson 4: Understanding DSP Functionality, Codecs, and Codec Complexity

Module 2: VoIP Call Legs

Lesson 1: Examining VoIP Call Legs and VoIP Media Transmission
Lesson 2: Explaining H.323 Signaling Protocol
Lesson 3: Explaining SIP Signaling Protocol
Lesson 4: Explaining MGCP Signaling Protocol
Lesson 5: Describing Requirements for VoIP Call Legs
Lesson 6: Configuring VoIP Call Legs

Module 3: Cisco Unified Communications Manager Express Endpoints

Lesson 1: Introducing Cisco Unified Communications Manager Express
Lesson 2: Examining Cisco Unified Communications Manager Express Endpoint Requirements
Lesson 3: Configuring Cisco Unified Communications Manager Express Endpoints

Module 4: Dial Plan Implementation

Lesson 1: Introducing Call Routing
Lesson 2: Understanding Dial Plans
Lesson 3: Describing Digit Manipulation
Lesson 4: Configuring Path Selection
Lesson 5: Configuring Calling Privileges

Module 5: Gatekeeper and Cisco Unified Border Element Implementation

Lesson 1: Understanding Gatekeepers
Lesson 2: Examining Cisco Unified Border Element

Module 6: Quality of Service

Lesson 1: Introducing QoS
Lesson 2: Understanding QoS Mechanisms and Models
Lesson 3: Explaining Classification, Marking, and Link Efficiency Mechanisms
Lesson 4: Managing Congestion and Rate Limiting
Lesson 5: Understanding Cisco AutoQoS