ITIL is intentionally composed of a common-sense approach to service management – do what works. And what works is adapting a common framework of practices that unite all areas of IT service provision toward a single aim – delivering value to the business.
One of the key aspects of success with ITIL is making sure everyone in on the same page. Foundational level ITIL training provides common terminology, accountability through defined roles, and an understanding of the value of implementing process best-practices.
The ITIL® Foundation course, the entry level certification course for IT Service Management training in ITIL, covers the latest version of core ITIL best practices presented from a lifecycle perspective.
Our most recent ITIL® class held in July, had an average certification exam pass score of 75% (65% required)…and three students had a pass score above 80%!
Due to high demand, LRS Education Services has scheduled two additional ITIL Foundation courses in September. Classes are scheduled September 5-7, 2018, as well as, September 26-28, 2018.
Classes can be taken at the LRS Bloomington Education Center, or virtually from any location. The ITIL Foundation certification exam is included with the cost of the course. Our course also includes student materials that are useful after the class, in addition to exam strategies and test-taking tips.
With no prerequisites required join us this September to learn how to deliver value to your business.
Call or e-mail me today if you are interested in enrolling!
217-793-3800 Ext 1742