MS--740T00 - Troubleshooting Microsoft Teams

This course teaches you how to troubleshoot Microsoft Teams, including voice issues, live events, and messaging. In this course, you’ll explore how to configure and troubleshoot client and services issues.

Audience Profile
The audience for this course is current or aspiring support engineers who work with customers and other stakeholders to understand the details of any Microsoft Teams issues. They also interact with administrators and peers that work with other related technologies to troubleshoot and resolve issues.

Student Testimonials

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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Prerequisites


Before attending this course, students must have:
Experience configuring and administering Microsoft Teams
Experience using Windows PowerShell
Working experience with performance tuning and service monitoring

Detailed Class Syllabus


MODULES


Introduce troubleshooting Microsoft Teams
Troubleshoot Microsoft Teams Voice Issues
Troubleshoot Microsoft Teams meetings live events and messaging
Configure and troubleshoot Microsoft Teams clients and services
Troubleshoot Federation Issues
Troubleshoot issues signing into Microsoft Teams
Troubleshoot Apps and Channels
Troubleshoot file sharing