CMNT - Cisco Meraki Network Troubleshooting (CMNT)

In this advanced technical training course, you’ll learn how to plan for cloud-based and hybrid network deployments and integrations using the Cisco Meraki full-stack product portfolio and Cisco on-premise managed solutions like the ISR and Catalyst products. Through practical hands-on instruction and experience, you will learn best practices for the deployment of Meraki and hybrid solutions, and be able to configure, and troubleshoot Meraki cloud-based and hybrid networks using the Meraki Dashboard and analytics as well as third-party tools.

Student Testimonials

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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Before enrolling in the CMNT course, it is highly recommended that you have already attended and
completed the ECMS1 course before attending this training. You should also have an understanding
of Cisco IOS, CLI-based configuration techniques.
Cisco IOS knowledge:
  • Navigate the different command levels of CLI configuration
  • Use show commands to understand current operation
  • Use debug commands to explore low-level operation

Meraki knowledge:
  • Implement core configurations for a full stack solution in the Meraki Dashboard
  • Deploy foundational Meraki product features to meet basic IT requirements
  • Understand and leverage essential Meraki Dashboard tools for troubleshooting

Detailed Class Syllabus


Front Matter
Course Overview/Schedule
Student Introductions

Best Practices for Meraki Networks

MX networking best practices
MX security best practices
MX VPN best practices
MS L2 best practices
MS L3 best practices
MR wireless best practices
MV video best practices
MT IoT best practices
Hybrid Cisco / Meraki best practices
AWS integration
MX AD/LDAP Integration best practice

Packet Capture in Cisco/Meraki Networks

Meraki packet capture
Endpoint packet capture
Performing a packet capture
Capturing traffic on multiple interfaces
Packet analysis with third-party tools

Troubleshooting Cisco/Meraki Hybrid Wired Networks

Compatibility Overview
Troubleshooting Common Issues
Verifying Layer 2 Functionality
Verifying Layer 3 Functionality

Troubleshooting Cisco/Meraki Wireless Networks

Compatibility Overview
Troubleshooting Common Issues
Verifying Access Point Functionality
Verifying Wireless Client Functionality

Troubleshooting Cisco/Meraki Security

Compatibility Overview
Troubleshooting Common Issues
Troubleshooting Firewall
Troubleshooting Traffic Shaping / Content Filtering
Troubleshooting Authentication / Access
Troubleshooting Site to Site VPN
Troubleshooting Client VPN

Troubleshooting Meraki Video

Troubleshooting Video Configuration
Video Troubleshooting Tools

Working with Cisco Meraki Support

New Install
Opening a Case
Managing a case
Closing a case
RMA Process
Enable Custom Feature