ATA+2019 - CompTIA A+: A Comprehensive Approach (Exams 220-1001 and 220-1002)

CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

The Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1001 and 220-1002), in order to become a CompTIA A+ Certified Professional.

Click here to print this page »


To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:
  • The Official CompTIA® IT Fundamentals+ (Exam FC0-U61)

Detailed Class Syllabus

Lesson 1: Supporting Operating Systems

Topic A: Identify Common Operating Systems
Topic B: Troubleshooting Methodology
Topic C: Use Windows Features and Tools
Topic D: Manage Files in Windows
Topic E: Manage Disks in Windows
Topic F: Manage Devices in Windows

Lesson 2: Installing and Configuring PC Components

Topic A: Use Appropriate Safety Procedures
Topic B: PC Components
Topic C: Common Connection Interfaces
Topic D: Install Peripheral Devices

Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

Topic A: Install and Configure Display Devices
Topic B: Troubleshoot Display Devices
Topic C: Install and Configure Multimedia Devices

Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices

Topic A: Install System Memory
Topic B: Install and Configure Mass Storage Devices
Topic C: Install and Configure Removable Storage
Topic D: Configure RAID
Topic E: Troubleshoot Storage Devices

Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components

Topic A: Install and Upgrade CPUs
Topic B: Configure and Update BIOS/UEFI
Topic C: Install Power Supplies
Topic D: Troubleshoot Internal System Components
Topic E: Configure a Custom PC

Lesson 6: Installing, Configuring, and Maintaining Operating Systems

Topic A: Configure and Use Linux
Topic B: Configure and Use macOS
Topic C: Install and Upgrade Operating Systems
Topic D: Maintain OSs

Lesson 7: Maintaining and Troubleshooting Microsoft Windows

Topic A: Install and Manage Windows Applications
Topic B: Manage Windows Performance
Topic C: Troubleshoot Windows

Lesson 8: Network Infrastructure Concepts

Topic A: Wired Networks
Topic B: Network Hardware Devices
Topic C: Wireless Networks
Topic D: Internet Connection Types
Topic E: Network Configuration Concepts
Topic F: Network Services

Lesson 9: Configuring and Troubleshooting Networks

Topic A: Configure Network Connection Settings
Topic B: Install and Configure SOHO Networks
Topic C: Configure SOHO Network Security
Topic D: Configure Remote Access
Topic E: Troubleshoot Network Connections
Topic F: Install and Configure IoT Devices

Lesson 10: Managing Users, Workstations, and Shared Resources

Topic A: Manage Users
Topic B: Configure Shared Resources
Topic C: Configure Active Directory Accounts and Policies

Lesson 11: Implementing Client Virtualization and Cloud Computing

Topic A: Configure Client-Side Virtualization
Topic B: Cloud Computing Concepts

Lesson 12: Security Concepts

Topic A: Logical Security Concepts
Topic B: Threats and Vulnerabilities
Topic C: Physical Security Measures

Lesson 13: Securing Workstations and Data

Topic A: Implement Security Best Practices
Topic B: Implement Data Protection Policies
Topic C: Protect Data During Incident Response

Lesson 14: Troubleshooting Workstation Security Issues

Topic A: Detect, Remove, and Prevent Malware
Topic B: Troubleshoot Common Workstation Security Issues

Lesson 15: Supporting and Troubleshooting Laptops

Topic A: Use Laptop Features
Topic B: Install and Configure Laptop Hardware
Topic C: Troubleshoot Common Laptop Issues

Lesson 16: Supporting and Troubleshooting Mobile Devices

Topic A: Mobile Device Types
Topic B: Connect and Configure Mobile Device Accessories
Topic C: Configure Mobile Device Network Connectivity
Topic D: Support Mobile Apps
Topic E: Secure Mobile Devices
Topic F: Troubleshoot Mobile Device Issues

Lesson 17: Installing, Configuring, and Troubleshooting Print Devices

Topic A: Maintain Laser Printers
Topic B: Maintain Inkjet Printers
Topic C: Maintain Impact, Thermal, and 3D Printers
Topic D: Install and Configure Printers
Topic E: Troubleshoot Print Device Issues
Topic F: Install and Configure Imaging Devices

Lesson 18: Implementing Operational Procedures

Topic A: Environmental Impacts and Controls
Topic B: Create and Maintain Documentation
Topic C: Use Basic Change Management Best Practices
Topic D: Implement Disaster Prevention and Recovery Methods
Topic E: Basic Scripting Concepts
Topic F: Professionalism and Communication