MS-20347 - Enabling and Managing Office 365

This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or Windows Server 2012 R2.
  • A minimum of one year of experience working with AD DS.A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.

Detailed Class Syllabus

Module 1: Planning and provisioning Microsoft Office 365

Overview of Office 365
Provisioning an Office 365 tenant
Planning a pilot deployment

Module 2: Managing Microsoft Office 365 users and groups

Managing user accounts and licenses
Managing passwords and authentication
Managing security groups in Office 365
Managing Office 365 users and groups with Windows PowerShell
Configuring administrative access

Module 3: Configuring client connectivity to Microsoft Office 365

Planning for Office 365 clients
Planning connectivity for Office 365 clients
Configuring connectivity for Office 365 clients

Module 4: Planning and configuring directory synchronization

Planning and preparing for directory synchronization
Implementing directory synchronization by using Azure AD Connect
Managing Office 365 identities with directory synchronization

Module 5: Planning and deploying Office 2016 ProPlus

Overview of Office 365 ProPlus
Planning and managing user-driven Office 365 ProPlus deployments
Planning and managing centralized deployments of Office 365 ProPlus
Office telemetry and reporting

Module 6: Planning and managing Exchange Online recipients and permissions

Overview of Exchange Online
Managing Exchange Online recipients
Planning and configuring Exchange Online permissions

Module 7: Planning and configuring Microsoft Exchange Online services

Planning and configuring email flow in Office 365
Planning and configuring email protection in Office 365
Planning and configuring client access policies
Migrating to Exchange Online

Module 8: Planning and deploying Skype for Business Online and Microsoft Teams

Planning and configuring Skype for Business Online service settings
Configuring Skype for Business Online users and client connectivity
Planning voice integration with Skype for Business Online
Planning and configuring Microsoft Teams

Module 9: Planning and configuring SharePoint Online

Configuring SharePoint Online services
Planning and configuring SharePoint site collections
Planning and configuring external user sharing

Module 10: Planning and configuring a Office 365 collaboration solution

Planning and managing Yammer Enterprise
Planning and configuring OneDrive for Business
Configuring Office 365 groups

Module 11: Planning and configuring security and compliance in Office 365

Overview of the compliance features in Office 365
Planning and configuring Azure Information Protection in Office 365
Managing the compliance features in Office 365

Module 12: Monitoring and troubleshooting Microsoft Office 365

Troubleshooting Office 365
Monitoring Office 365 service health

Module 13: Planning and configuring identity federation

Understanding identity federation Planning an AD FS deployment
Deploy AD FS for identity federation with Office 365
Planning and implementing hybrid solutions (Optional)