vSphTW55 - VMware vSphere: Troubleshooting Workshop

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This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere© environment. This workshop also increases your skill and competence in using the command-line interface to analyze problems. The workshop is based on VMware© ESXi 5.5 and VMware© vCenter Server 5.5.

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  • Required prerequisites include completion of one of the following:
  • VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
  • VMware vSphere: Fast Track
  • VMware vSphere: Optimize and Scale
  • VMware vSphere: Install, Configure, Manage
  • Equivalent knowledge and administration experience with ESXi and vCenter Server Experience working with a command-line interface is highly recommended

Detailed Class Syllabus

Module 1: Course Introduction

Introductions and course logistics
Course objectives

Module 2: Introduction to Troubleshooting

? Using a structured approach to troubleshooting

Module 3: Troubleshooting Tools

Adding the VMware vSphere©_ Management Assistant to an Active Directory environment
Using commands to record information about your vSphere configuration
Locating important log files
Gathering log bundles for technical support

Module 4: SSL Certificates

Implementing SSL certificates for vCenter Server
Implementing SSL certificates for ESXi

Module 5: Networking

Troubleshooting standard switch issues
Troubleshooting virtual machine network connectivity issues
Troubleshooting management network connectivity issues
Troubleshooting distributed switch issues

Module 6: Storage

Troubleshooting LUN connectivity issues
Troubleshooting multipathing issues

Module 7: Cluster Management

Troubleshooting vSphere cluster issues
Troubleshooting vSphere vMotion issues

Module 8: vCenter Server and ESXi

Troubleshooting vCenter Server issues
Troubleshooting ESXi host issues

Module 9: Virtual Machines

Troubleshooting virtual machine state issues
Troubleshooting VMware©_ Tools installation issues
Troubleshooting VMware snapshot issues
Troubleshooting virtual machine power-on issues