Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts. This course will provide you with strategies to communicate effectively across cultures.
Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus.
Excellent presentation skills, subject matter knowledge, and command of the environment.
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect.
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Detailed Class Syllabus
Lesson 1: Communicating Across Cultures
Topic 1A: Recognize Cultural Differences
Topic 1B: Communicate in Other Cultures
Topic 1C: Follow Business Protocol in Other Cultures
Lesson 2: Working with Other Cultures
Topic 2A: Work in Teams in Other Cultures
Topic 2B: Negotiate in Other Cultures
Topic 2C: Resolve Conflict in Other Cultures