Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the messages and meeting invitations sent among employees.
In this course, you will use Outlook to send, receive, and manage email messages; manage your contact information; schedule appointments and meetings; create tasks and notes for yourself; and customize the Outlook interface to suit your working style.
Note : Most Office 365™ users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Office 365 subscription. This includes brief coverage of key skills for using Outlook on the Web and OneDrive®. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.
This course is the first in a series of two Microsoft® Outlook® for Office 365™ courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, contact information, calendar events, tasks, and notes.
This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam.
Student Testimonials
Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus.
Student
Excellent presentation skills, subject matter knowledge, and command of the environment.
Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect.
Student
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Prerequisites
To ensure your success, you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, manage files and folders, and access websites using a web browser. To obtain this level of skills and knowledge, you can take any one or more of the following Logical Operations courses:
- Using Microsoft® Windows® 10
- Microsoft® Windows® 10: Transition from Windows® 7
Detailed Class Syllabus
Lesson 1: Getting Started with Outlook
Topic A: Navigate the Outlook Interface
Topic B: Work with Messages
Topic C: Access Outlook Help
Topic D: Outlook on the Web
Lesson 2: Formatting Messages
Topic A: Add Message Recipients
Topic B: Check Spelling and Grammar
Topic C: Format Message Content
Lesson 3: Working with Attachments and Illustrations
Topic A: Attach Files and Items
Topic B: Add Illustrations to Messages
Topic C: Manage Automatic Message Content
Lesson 4: Customizing Message Options
Topic A: Customize Reading Options
Topic B: Track Messages
Topic C: Recall and Resend Messages
Lesson 5: Organizing Messages
Topic A: Mark Messages
Topic B: Organize Messages Using Folders
Lesson 6: Managing Contacts
Topic A: Create and Edit Contacts
Topic B: View and Print Contacts
Lesson 7: Working with the Calendar
Topic A: View the Calendar
Topic B: Create Appointments
Topic C: Schedule Meetings
Topic D: Print the Calendar
Lesson 8: Working with Tasks and Notes
Topic A: Create Tasks
Topic B: Create Notes