MS-AZ-720T00 - Azure Support Engineer Troubleshooting Azure Connectivity

Networking is essential, particularly when you have cloud-based assets. This course covers the different connectivity issues that a network engineer will typically encounter, and the troubleshooting steps to resolve these issues.

As an Azure network support engineer, you understand that business data is valuable, and needs to be protected from internal and external risks. When you encounter problems with backing up or recovery, you need to know how to approach the problem. In this module, you will learn how to monitor the status of backups, review logs, and troubleshoot common issues that occur when backing up and recovering data.

Student Testimonials

Instructor did a great job, from experience this subject can be a bit dry to teach but he was able to keep it very engaging and made it much easier to focus. Student
Excellent presentation skills, subject matter knowledge, and command of the environment. Student
Instructor was outstanding. Knowledgeable, presented well, and class timing was perfect. Student

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Prerequisites


Experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits

Detailed Class Syllabus


Module 1: Troubleshoot Business Continuity with Microsoft Azure


Troubleshoot Azure backup and recovery issues
Restart a failed backup

Module 2: Troubleshoot Name Resolution Issues in Microsoft Azure


Troubleshoot Azure internal name resolution issues
Troubleshoot public DNS issues

Module 3: Troubleshoot Cloud and Hybrid Connectivity in Microsoft Azure


Troubleshoot ExpressRoute connectivity
Troubleshoot site to site VPNs
Troubleshoot point to site VPNs
Troubleshoot virtual network connectivity
Troubleshoot virtual WAN issues

Module 4: Troubleshoot Platform-as-a-Service Issues in Microsoft Azure


Troubleshoot PaaS services
Troubleshoot PaaS integration issues

Module 5: Troubleshoot Authentication and Access Control Issues in Microsoft Azure


Troubleshoot Azure AD authentication
Troubleshoot hybrid authentication
Troubleshoot authorization issues

Module 6: Troubleshoot Network Security Issues with Microsoft Azure


Troubleshoot network security issues
Troubleshoot NSGs
Troubleshoot Azure Firewall
Troubleshoot latency issues within a virtual network

Module 7: Troubleshoot Routing, Traffic Control, and Load Balancing in Microsoft Azure


Troubleshoot routing and traffic control
Troubleshoot load-balancing issues

Module 8: Troubleshoot Connectivity Issues with Virtual Machines in Microsoft Azure


Choose between Azure Bastion or just in time VM access
Troubleshoot issues with Azure Bastion
Troubleshoot just in time VM access

Module 9: Troubleshoot VPN Gateways in Microsoft Azure


Troubleshoot site to site VPNs
Troubleshoot point to site VPNs