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ACE1 - Acano Certified Expert Training 1 (ACE1)

An advanced hands-on course, ACE I assists technicians and engineers fully understand how to install, configure, support and troubleshoot the Acano software solution on the Acano Server and on standard servers in a virtualized environment. Students will gain knowledge and experience deploying Acano Servers in single server, two-server, and resilient deployments in real-world environments. Installations will include full configurations and integrating the Acano solution with other UC platforms such as Cisco Voice and Video networks as well as the basics of integrating with Microsoft Lync. Students who complete the course with a passing grade on the exam will receive the ACE I Certificate.

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Prerequisites


Acano ACO or Acano Solution Design are suggested prerequisites. A working knowledge of IP networking is beneficial.

Detailed Class Syllabus


Components Overview


Webbridge, TURN server Call bridge, XMPP Server, API and Acano Manager, MMP
Single server vs multi server deployment
VM vs Acano Server
Acano Server HW + photo
MMP configuration

Call Bridge


Dial plan configuration
Integration with existing SIP call control
Integration with LYNC server
LYNC EDGE server integration
GW functionality configuration
LDAP configuration
DNS

Edge Applications


Configuring the XMMP server
Configuring the web bridge
Configuring the TURN server

Troubleshooting


MMP tools

Logs


Dial plan issues
XMPP server issues
Web bridge issues

Acano Manager


Installation
Calls in progress
Configuring it to use MCU

API


Overview
Use case scenarios