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ITSMA-DevOps - DevOps Foundation

This 2 day instructor-led course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will result in an improved ability to design, develop, deploy and operate software and services faster.

DevOps Foundation Certification:
This course includes an independent Foundation exam voucher. Successfully passing (65%) the 60 minute exam, consisting of 40 multiple-choice questions, leads to the DevOps Foundation Certificate. The certification is governed and maintained by the DevOps Institute; exams are delivered through an independent, global examination partner. The DevOps Foundation Certificate will be the pre-requisite for future DevOps certification courses.

Project Management Institute (PMI®) Professional Development Units:
ITSM Academy is recognized by PMI as a Global R.E.P. Project Management Professionals earn 14 contact hours or PDUs upon completion of this course.

DevOps Foundation® is a registered trade mark of the DevOps Institute. This course is delivered in affiliation with ITSM Academy.

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Prerequisites

  • Complete pre-class assignments
  • An understanding of IT services and the service lifecycle is recommended

Detailed Class Syllabus


Learning objectives for DevOps Foundation


Goals, objectives and vocabulary
Benefits to the business
Concepts and practices (including its relationship to Agile, Lean and IT Service Management (ITSM)
Improved workflows
Improved communication and feedback loops
Reliance on automation
Applying DevOps in an enterprise environment
Critical success factors and key performance indicators
Real-life examples and results