ITIL Training at LRS


Over the past 2 months “ITIL” was the most searched term on our website. ITIL® (Information Technology Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITIL® provides a cohesive set of best practice, drawn from the public and private sectors internationally.

Did you know that LRS offers the ITIL® Foundation Training course at our Springfield and Bloomington Education facilities or virtually?

The ITIL® Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL®. This course covers the latest version of core ITIL® best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL® 2011 edition. ITIL® is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. Upon completion of the ITIL® Foundation course, students will have “foundational” knowledge of the functions, roles, and processes that span the service lifecycle.

We currently have the ITIL® Foundation Training course scheduled on the following dates…or you can attend virtually…and receive a PeopleCert exam voucher!

October 21, 2015 – October 23, 2015 and December 7 – 9, 2015

Please let me know if you would like more information about ITIL or if you would like to enroll in one of our course offerings!

Margaret Margaret.Teague

Accredited ITIL® Foundation Training is provided by Knowledge Peak, accredited by PeopleCert Examination Institute.