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MS-20246 - Monitoring and Operating a Private Cloud

This course describes how to monitor and operate a cloud with Microsoft System Center 2012 R2. This course focuses on how to manage and administer a cloud environment, and it describes how you can monitor key infrastructure elements and applications that run within a cloud. It does not discuss planning and implementation, which is covered in 20247: Configuring and Deploying a Cloud with System Center 2012 R2.

*This course utilizes higher hosting resources for online labs and therefore, post-class access is limited to 30 days.


*This course utilizes higher hosting resources for online labs and therefore, post-class access is limited to 30 days.

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Prerequisites


This course describes how to monitor and operate a cloud with System Center 2012 R2. Because this is an extensive technical domain that includes several individual products and technologies, it is strongly recommended administrators have prerequisite knowledge in the following areas:
  • Windows Server 2012 experience.
  • Active Directory Domain Services (AD DS) knowledge.
  • Networking experience.
  • Working knowledge of previous versions of System Center products.
  • Knowledge of configuration of Microsoft SharePoint.
  • Hyper-V knowledge.
  • Microsoft Azure.
  • Knowledge of cloud and data center management processes.
  • Storage Area Network (SAN) Knowledge.

Detailed Class Syllabus


Module 1: Introduction to the Cloud Model


Overview of the Cloud Computing Model
Requirements for a Private Cloud
Requirements for a Public or Hybrid Cloud
Operating a Hybrid Cloud Infrastructure with System Center
Maintaining the Health of a Cloud
Integrating System Center Components

Module 2: Configuring a Private Cloud Environment


Overview of System Center 2012 R2 Virtual Machine Manager
Managing the Virtual Environment with Virtual Machine Manager
Creating Clouds

Module 3: Deploying Cloud Services


Overview of Service Templates
VMM Profiles
Web Deploy Packages
Overview of Server App-V
Data-Tier Application Packages
Deploying Services through App Controller

Module 4: Monitoring Cloud Based Applications


Overview of System Center 2012 R2 Operations Manager
Agent Deployment in Operations Manager
Configuring Custom Monitoring
Monitoring the Network Infrastructure
Monitoring Distributed Applications

Module 5: Configuring Application Performance Monitoring


Application Performance Monitoring
Advanced Monitoring in APM
Viewing Application Performance Data in Operations Manager

Module 6: Operating and Extending Service Management in the Private Cloud


Overview of Service Manager
Configuring Security and User Roles
Configuring Work Items
Configuring Incident Queues
Configuring Service Offerings for a Cloud

Module 7: Automating Incident Creation, Remediation, and Change Requests


Overview of System Center 2012 R2 Orchestrator
Integrating Orchestrator with Operations Manager and Service Manager

Module 8: Problem Management in the Private Cloud


Overview of Problem Management
Creating Custom Rules

Module 9: Operating a Self Service, Multi-Tenant Cloud with Windows Azure Pack


Windows Azure Pack Key Concepts
Administer Windows Azure Pack
Windows Azure Pack Providers

Module 10: High Availability, Protection, and Recovery for the Cloud


High Availability for a Cloud
Protecting Data in the Private Cloud
Recovering Data in the Private Cloud

Module 11: Optimizing Your Cloud Infrastructure


Using Virtual Machine Manager to Keep the Cloud Infrastructure Up-to-Date
Using Configuration Manager to keep Virtual Machines up-to-date
Using System Center Advisor to Optimize Cloud infrastructure
Using Pro-Tips to Optimize Cloud infrastructure

Module 12: Configuring SLAs, Dashboards, and Widgets


Service Level Tracking
Configuring and Deploying Widgets and Dashboards
Publishing Real-Time State with Microsoft Visio Snap-in
System Center Analytics
Using Excel and SSRS to View Data
Configuring Service Reporting