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BSACS - Advanced Communication Skills

In any profession, you will find yourself in a situation where you need to relay information to another colleague. When such situations arise, good communication skills are an essential part of getting your message across clearly. This course will show you how to apply advanced verbal and written communication techniques in your workplace.

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Prerequisites


There are no prerequisite skills for this course.

Detailed Class Syllabus


Lesson 1: Write to be Understood


Topic 1A: Determine When to Write
Topic 1B: Plan Your Message
Topic 1C: Perfect Your Style and Mechanics
Topic 1D: Writing in the Workplace

Lesson 2: Speak to be Heard


Topic 2A: Prepare Your Message
Topic 2B: Deliver Your Message

Lesson 3: Plan for High Impact


Topic 3A: The Importance of Planning
Topic 3B: Outline Your Presentation
Topic 3C: Develop Your Script
Topic 3D: Add Visual Aids

Lesson 4: Captivate Your Audience


Topic 4A: Make Final Preparations
Topic 4B: Basics of Delivery
Topic 4C: The Question-and-Answer Session
Topic 4D: Assess the Presentation